Job Description

Operations & Programs Manager

Organization Mission:

The Pittsburgh Metropolitan Area Hispanic Chamber of Commerce (PMAHCC) is a principal regional advocate for the Hispanic business community’s civic and economic interests. Our mission is to develop, promote and advocate on behalf of Hispanic businesses & professionals in the Pittsburgh region, while encouraging the advancement and economic growth of Pittsburgh’s Hispanic community. 

Programs include initiatives that address the needs of members including entrepreneurs, students, corporations, nonprofits and professionals. The organization also seeks to create a sustainable and collaborative partnership of local leaders serving underestimated groups to ensure the equitably uplifting of the region at large.

The PMAHCC is an independent organization as well as a member of the United States Hispanic Chamber of Commerce (USHCC).

Position Description:

This is a full time position that will be conducted at least 70% remote. The employee will be required to attend events, pick up mail and occasionally work in-office at a facility located within 30 minutes of downtown Pittsburgh. The position reports directly to the Executive Director, works hand-in-hand with the organization treasurer and overseeing committee and volunteer members.

Operations and Program Project Manager or PD (Full-Time) will be responsible for overseeing, executing and completing projects related to current programming and operations. The project manager will coordinate resources, complete tasks, manage contractors and/or volunteers in order to execute tasks required to complete projects and objectives within time and budget constraints. The PM will provide support to the Executive Director to ensure that operational and business items are running as smoothly and efficiently as possible. The PM will oversee the various projects and individuals to coordinate and work towards organizational goals.

Core responsibilities include:

• Oversee and Execute tasks related to current programming and day-to-day operations

• Participate in seeking funding including grant writing

• Facilitate Events (may occur on nights/weekends)

• Oversee and Recruit Committees and Volunteers

• Provide Administrative support to Executive Director

Other responsibilities include but are not limited to:

• Coordinate and oversee the execution of projects

• Manage the schedule 

• Provide Budget and Expense reports

• Account for and issue vendor payments

• Measure and report progress on all programs and operational projects

• Represent the organization at outside events and meetings including night and weekend commitments

• Identify and address problems issues and opportunities

• Oversee the budget, planning, reporting, and auditing

• Monitoring regulatory compliance

• Develop operational policies and procedures in partnership with the ED

• Research policy, grants and maintain relevant relationships

Qualifications:

• A Bachelors Degree or equivalent experience

• 4+ years of nonprofit experience

• Knowledge and experience in organizational effectiveness and operations management

• Experience with programmatic initiatives

Desired Skills:

• Effective communication

• Excellent Time management to keep tasks and activities on track and according to schedule

• Leadership skills to effectively manage a team and offer coaching or motivation when required

• Organizational acumen to keep track of all of the various complex moving pieces involved in a project or ongoing operations of the organization

• Problem solving and adaptability required to be flexible and make adjustments as necessary

• Ability to work independently

GOALS:

• Keep programs and operations running smoothly

• Ensure accurate reporting of programs and programmatic outcomes

• Maintain organization of all internal documents in partnership with the Board Secretary

• Provide administrative support to ED

• Provide representation of organization in local policy, nonprofit and business events and meetings when the ED is unable to participate

• Ensure consistency in communication, programming and recordkeeping 

• Expand and improve partnerships, membership, programming and opportunities for the organization as well as members

• Expand organization through volunteer committees