Website Designer Contractor

Request for Proposals

Proposals due November 5th by 5:00 PM EST

Final notification for this position will be no later than November 11, 2024

WEBSITE DESIGN REQUEST FOR PROPOSAL (RFP)

For: Development of a New Website and Branding Kit for the Pittsburgh Metropolitan Area Hispanic Chamber of Commerce (PMAHCC)
Date Issued: 10/28/2024
Submission Deadline: 11/5/2024 at 5:00 PM EST

Overview

The Pittsburgh Metropolitan Area Hispanic Chamber of Commerce (PMAHCC) is seeking proposals from qualified web development firms for the design, development, and branding of a new website, along with the creation of a new branding kit and logo. The website should deliver an enhanced user experience, seamless integration with existing tools and platforms, a robust members area, and include ADA/WHE compliance. The goal is to create an engaging online presence that supports our mission, facilitates member interaction, and provides a streamlined digital space for operations.

About PMAHCC

PMAHCC is dedicated to empowering Hispanic professionals and businesses in the Pittsburgh region through networking, scholarships, education, and support. Our website serves as a key touchpoint for members, community partners, and the public, offering access to a range of programs and resources. To better serve our community, we aim to improve our online platform to reflect our growth, provide enhanced services, and facilitate deeper engagement. For reference, please visit our current website at pmahcc.org.

Scope of Services

We seek a new website and branding kit that will:

• Enhance member engagement through a secure members area.

• Integrate seamlessly with existing platforms (e.g., Wild Apricot, Google, Canva, Monday.com).

• Provide a user-friendly interface optimized for both desktop and mobile users.

• Include a new logo and branding guidelines to create a consistent visual identity across all digital platforms.

The new website should include the following features:

Core Functionalities

• General Website Features:

• • User-Friendly Navigation: Clear menus and intuitive design for easy navigation.

  • Responsive Design: Fully optimized for desktop and mobile devices.

  • Secure Login and Data Protection: Ensuring the privacy and security of member information.

• Integration:

• • Wild Apricot for membership management.

  • Google for analytics and document management.

  • Canva for easy design updates and brand consistency.

  • Monday.com for project management and team coordination.

• Branding Development:

• • Create a new logo and visual identity that reflects PMAHCC’s mission and values.

  • Develop a branding kit with guidelines for logo use, fonts, color palette, and brand usage.

  • Design digital templates for:

  • • Presentations (e.g., PowerPoint)

    • Reports

    • Letterheads

    • Email signatures

    • Social media posts

• Secure Members Area:

• • Member-to-Member Deals: Platform for members to offer and access exclusive deals.

  • Member Directory: Easy-to-navigate directory with member contact details.

  • Member Interaction: Potential for member-to-member messaging and networking.

  • Live Technical Assistance Chatbots: Integration of existing 24/7 support chatbots for small business assistance.

• Blog: For publishing news, articles, and updates related to PMAHCC activities and the Hispanic business community.

• Email and Newsletter Integration: Tools for creating, distributing, and managing newsletters and email campaigns.

• Social Media Integration: Seamless linking to PMAHCC's social media profiles with content-sharing capabilities.

• Calendar: A dynamic calendar for events, workshops, networking opportunities, and programming sessions.

• Video Pages: Hosting webinars, event recordings, and other video content.

• Programming Pages: Detailed information on PMAHCC programs, including the Business Success Academy and the Nursing Scholarship Program.

• Scholarship Applications: Online forms with automated data collection and notifications for various scholarship opportunities.

• Job Posting Automation: Allowing members to post job openings with potential automation for streamlined submissions and updates.

• Translation Plugin: Multilingual support through plugins (e.g., Weglot) to provide accurate translations for website content, improving accessibility for Spanish-speaking users.

Project Requirements

• ADA/WHE Compliance: Ensuring the website meets all accessibility standards, including screen reader compatibility, keyboard navigation, and form accessibility.

• Scalability: The website should be built on a CMS that allows PMAHCC staff to update content easily and accommodate future growth.

• Training and Documentation: Provide training sessions for PMAHCC staff, including a detailed instruction manual and video tutorials for managing content updates.

• Ongoing Support: Proposals should include a plan for ongoing support, maintenance, and updates, with a suggested monthly retainer for minor adjustments and technical support.

Proposal Submission Requirements

Interested vendors should include the following in their proposal:

1. Company Overview: A brief description of your company, including relevant experience.

2. Statement of Understanding: A statement indicating your understanding of the work to be performed.

3. Project Approach: A detailed plan for website development and branding, including phases, timeline, and deliverables.

4. Technical Specifications: Explanation of the proposed technical approach, including CMS platform, hosting recommendations, and integration strategy.

5. Team Composition: Details of the team that will work on the project, including roles and experience.

6. Portfolio: Examples of similar projects, especially those with a focus on membership or nonprofit organizations.

7. Detailed Scope and Budget: A detailed breakdown of costs, including:

   • Branding and website design.

   • Development and integrations.

   • Training and documentation.

   • Ongoing support and maintenance.

   • Itemized costs for each work element.

8. References: Contact information for at least two clients that PMAHCC may contact regarding relevant work.

Evaluation Criteria

Proposals will be evaluated based on the following criteria:

• Relevant experience and quality of past work.

• Understanding of the project scope and PMAHCC's needs.

• Technical approach and proposed solutions.

• Cost-effectiveness and value for investment.

• Project timeline and ability to meet deadlines.

Submission Details

Please submit your proposal electronically by Nov 5th, 2024 at 5:00 PM EST to:

The Pittsburgh Metropolitan Area Hispanic Chamber of Commerce

Chamber@pmahcc.org

For any questions or clarifications regarding this RFP, please reach out to Melanie Marie at MelanieMarie@pmahcc.org by 10/31/2024.

Confidentiality

All information provided in response to this RFP will be treated as confidential and used solely for evaluating the proposal.

Anticipated Timeline

• RFP Announced: 10/28/2024

• RFP Deadline: 11/5/2024

• Selection of HR Consultant No Later Than 11/6/2024

Terms and Conditions

PMAHCC reserves the right to:

• Reject any or all proposals at its sole discretion.

• Modify this RFP at any time.

• Negotiate terms with the selected firm or consultant.

• Terminate the selection process without notice.